PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :
|Product||The Relieve Mask|
1. 세안 후 토너로 피부 결을 정돈하여 줍니다.
2. 더 릴리브 마스크를 얼굴 형태에 맞게 밀착하여 붙여줍다
3. 20분 후 제거한 다음 남아있는 엠플을 가볍게 흡수시켜 줍니다.
정제수, 글리세린, 부틸렌글라이콜, 폴리소르베이트80, 파파야열매추출물, 비스-피이지-18메칠에텔디메칠실란, 페녹시에탄올, 클로페네신, 하이드록시에칠우레아, 녹차추출물, 다마스크장미꽃수, 병풀추출물, 봉선화추출물, 알로에베라잎즙, 위치하젤잎추출물, 카보머, 캐모마일꽃추출물, 트리에탄올아민, 프로폴리스추출물, 호호바씨오일, 향료, 디소듐이디티에이, 암모늄락테이트, 우레아, 프로판디올, 하이드롤라이즈드완두콩단백질, 피토스테롤, 레시틴, 스쿠알란, 올리브오일, 세라마이드3, 쉐어버터
제조업자 및 제조판매업자 :
기능성 유무 :
미백 기능성 화장품
품질보증 기준 :
본 제품은 공정거래위원회 고시 소비자 분쟁해결 기준에 의거 교환 또는 보상받을 수 있습니다.
소비자 상담실 :
1. 화장품을 사용하여 다음과 같은 이상이 있는 경우에는 사용을 중지하여야 하며, 계속 사용하면 증상이 악화되므로 피부과 전문의 등에게 상담할 것
1) 사용 중 붉은 반점, 부어오름, 가려움증, 자극 등의 이상이 있는 경우
2) 적용 부위가 직사광선에 의하여 위와 같은 이상이 있는 경우
2. 상처가 있는 부위, 습진 및 피부염 등의 이상이 있는 부위에는 사용을 하지 말 것
3. 보관 및 취급 시의 주의 사항
1) 사용 후에는 반드시 마개를 닫아둘 것
2) 유아/소아의 손이 닿지 않는 곳에 보관할 것
3) 고온 또는 저온의 장소 및 직사광선이 닿는 곳에는 보관하지 말 것
4. 눈 주위를 피하여 사용할 것
Shipping Method : Parcel Service
Shipping Area : A Region.
Shipping Costs : International Shipping Fee
Shipping time : 3 - 7 days
Shipping Information : Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.